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Please include your phone number and shipping address details.The above limited warranties do not cover normal wear and tear, nor does it apply to damage that is the result of blatant abuse, neglect, improper assembly, improper maintenance, alteration, misuse, or heat damage (watch that exhaust pipe).

In no event shall Ibis Cycles be held responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. Bushings and o-rings are covered under this warranty. Warranty: warranty@ibiscycles.com Careers: jobs@ibiscycles.com Factory Demo: demo@ibiscycles.com. Ibis Cycles Inc. designs, develops, sources, distributes, and markets the best bicycles and cycling related products in the world. Call Us. Ibis frames and complete bikes are available from retailers all over the world.Send an email to warranty@ with a clear photo of the issue; serial number of the product; description of the damage; and proof of purchase. Ibis Cycles Inc. designs, develops, sources, distributes, and markets the best bicycles and cycling related products in the world. Past Models; Archived Wheels; Back to ibiscycles.com; Past Models ; Archived Wheels; Back to ibiscycles.com; Contact Ibis HQ Close. Email Us. Warranty | Support. The costs of disassembly, reassembly or repair of any attached components are not covered by this warranty and are the responsibility of the original owner. Warranty Policy | Warranty | Support. Sign up for our newsletter. In no event shall Ibis Cycles be held responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. GLOBAL HQ. Toll Free: 866-424-7635 Not Toll Free: 831-461-1435 International: +1-831-461-1435 . Ibis Cycles does this at its sole discretion and reserves the right to refuse this offer. Ibis will replace your worn clevis or lower pivot bushings free of charge to the original owner for the life of the product. The costs of disassembly, reassembly or repair of any attached components are not covered by this warranty and are the responsibility of the original owner. Technical support is provided in warranty and after the warranty period, subject to support and maintenance contract. Under no circumstance are the costs of shipping to or from Ibis covered by these warranties.Should your Ibis product be involved in a crash or other non-warranty situation, Ibis Cycles will make replacement parts available at a minimum charge to the original owner for the life of the product. Past Models; Archived Wheels; Back to ibiscycles.com; Past Models; Archived Wheels; Back to ibiscycles.com; Contact Ibis HQ Close . Ibis Cycles 2240 Delaware Ave. Santa Cruz, CA 95060 USA Please include your phone number and shipping address details.Ibis branded hubs are guaranteed to be free of defects in materials and workmanship for a period of 2 years for the original owner.Unless otherwise provided, the sole remedy under the above warranties, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Ibis Cycles. We are able to provide 1st and 2nd line support for all software and standard hardware support, for all systems offered in our portfolio.
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