";s:4:"text";s:4074:" Make sure that your device is connected to the Internet. This can affect the operation of programs. Type in the following text, and then press Enter. Click change adapter, then find the network device you are using to connect to the VPN. I had already noticed it with version 1803. Doing a clean Windows install along with the reinstall of the programs resets everything.If you are experiencing an issue that needs urgent assistance please visit our customer support area:I'm having a similar problem of trying to run Norton 360 VPN on a Windows 10 Home (1903), where it will not run at all.If you use Norton 360, maybe this Bugfix can help?I'm using the standalone version and this Bugfix does not apply.There are currently 7 users online.Unfortunately, this announcement is dated 26 July 2019, when my problem started presenting itself in August 2019, I believe that my version of Norton Secure VPN is that latest version, but I can not tell as I can not access this part of Norton 360 at all.Any help with this situation is very welcome.The "My Norton" page within Norton 360 shows the "secure VPN" icon, but against it has written "No internet connection". It slowed down my 100 Mbps to 40 Mbps. To launch the Norton Secure VPN program window, go to step 1.Double click the installer file that you downloaded.Follow the on-screen instructions to uninstall Norton Secure VPN.Sign in to get customized support for the products you own.If you cannot open Norton Secure VPN from the desktop icon or from the Start menu, you may start it from the system tray or notification area. If Norton Secure VPN Ver1.7.0.235 is enabled on my Windows 10 (1903), I can’t reach the most Webpages like Google, Norton Homepage and so on. If the problem persists, select one of the following depending on your product and operating system: To disable IPv6, open your Windows 10 control panel and find the Windows Network control panel by clicking on Network and Sharing Center.
Once I uninstalled it my Ipad was back up to 105 Mbps. Fix problem with Norton Secure VPN screen if it stays at "Connecting" This problem can occur if Norton Secure VPN fails to establish a connection to the VPN server. Press the Windows + R keys to open the Run dialog box. The attached file is a screenshot on my Norton 360 home pages, active as I'm writing this comment, as you can see Secure VPN does not even recognise that I'm logged onto the internet, even though I must be, as I'm writing this.PS I have run Norton 360 LiveUpdate to see if there is any fix for this, unfortunately, none so far.Thank you for any and all help that is offered.I had to uninstall VPN on my Ipad. You can turn it off temporarily, but it reactivates the next time you open your IPAD.I hope this helps explain my ongoing problem.I have installerd Norton VPN on my Iphone and it works correctly, but on my PC Windows 10 Family version 1903, it slows down internet so much that it can't be used at all and I must turn it off !When I have followed the "help" system built into Norton 360, it ends up telling me that the Secure VPN does not run on my version of Windows, which I find alarming, since Norton is forever telling it's users to keep our system up to date.The problem has no relation with Windows 10 version 1903. I hoped that installing version 1903 would solve the problem, but unfortunately, it did not.Over time a Windows installation can gather a lot of junk, as can the installed programs. The machines are wired, not on wifi and it's the VPN that's not connecting.